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Return Policy

Please choose products carefully. We do not generally give refunds if you simply change your mind or make wrong decision.

In case we have shipped faulty, wrong described or different to a sample item(s) shown on our website - You can choose between a refund, exchange or credit. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require your order number and a brief description of the issue with your purchase. Please do not send your purchase back to the manufacturer.

Please note: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. The customer is liable to bear the shipping costs to send back the package to us in Hong Kong.

For more information, kindly contact our helpful team at: office@lensdome.com